Preventative Maintenance

Maintenance Agreements
3 Levels of Protection

Filters · Parts · Full Coverage · Priority Response

The most expensive HVAC call is the emergency one. GenMech AC offers three tiers of preventative maintenance agreements for commercial buildings and facilities across Midland, Odessa, Lubbock, and San Angelo, scaled to unit count, equipment type, and budget. Lock in scheduled PM, priority response, and stable labor rates before a failure finds you.

Veteran-Owned
& Operated
Family
Business
30+ Years
Experience
24-Hr Response
Guarantee
Commercial &
Refrigeration Specialists

Protection Before Failure

A preventative maintenance agreement is a scheduled inspection and service contract that keeps commercial HVAC equipment running predictably, catching refrigerant leaks, failing capacitors, dirty coils, and worn belts before they turn into downtime. GenMech AC tailors every agreement to your unit count, equipment mix, and operating hours. No generic packages, no per-unit minimums, and zero pricing on the page. Every quote is built around what you actually run.

Ready to lock in a plan? Call (432) 528-8905 or request a free on-site assessment. We’ll walk your mechanical room, count and tag every unit, then propose the tier that fits. No obligation, no high-pressure upsell.

Three Levels of Protection

Every agreement includes scheduled seasonal visits, priority dispatch, and a locked-in labor rate. What scales between tiers is how much of the parts-and-coverage risk you transfer to us.

Level 1

Filters Only

Scheduled filter service and seasonal tune-ups. Best for single-unit properties and light-duty commercial use.

  • Two scheduled PM visits per year (spring + fall)
  • Filter inspection and replacement (filters included)
  • Coil cleaning and condensate-line flush
  • Refrigerant pressure and superheat check
  • Written system report after each visit
  • Priority dispatch ahead of non-contract calls
  • Discounted labor rate for repairs
Request Level 1 Quote
Level 3

Full Coverage

Total protection including compressor coverage. Built for multi-unit facilities, refrigeration-dependent operations, and critical infrastructure.

  • Everything in Levels 1 & 2, plus:
  • Compressor coverage (rebuild or replacement)
  • Full refrigerant recovery and recharge
  • Heat exchanger and coil replacement covered
  • Quarterly PM visits (4× per year) on critical units
  • BAS and controls health audit each visit
  • 24-hour emergency dispatch, any shift
Request Level 3 Quote

What’s Included

Everything that changes between tiers, laid out side-by-side. Every agreement, at every tier, is quoted based on your specific equipment inventory. No flat-rate sticker pricing.

Feature Level 1
Filters
Level 2
Filters + Parts
Level 3
Full Coverage
Scheduled PM visits 2 per year 2 per year 4 per year
Filters included
Coil cleaning & condensate flush
Electrical parts (capacitors, contactors, relays)
Belts, bearings, drive components
Thermostat & control board
Refrigerant top-offs Minor Full
Compressor coverage
Heat exchanger / coil replacement
Priority dispatch Same-day AM 24-hour
Locked-in labor rate Discounted
BAS / controls audit

Built for Every Operation

PM agreements are priced by equipment, not by business type. But the tiers tend to map to how much downtime costs you, and here’s the pattern we see most often.

Most Common

Commercial Buildings

Office complexes, retail centers, medical buildings, and multi-tenant properties. Level 2 is the right fit for most: seasonal PM plus coverage on the parts that fail most often.

Refrigeration-Dependent

C-Stores & Retail

Convenience stores, grocery, and retail with display coolers or walk-in units. Level 3 pays for itself the first time a compressor fails overnight, because product loss avoided beats premium cost.

Single-Unit Homes

Residential

Residential homeowners who want seasonal tune-ups without surprise bills. Level 1 keeps your system tuned, your filters fresh, and your technician loyalty earned before the next heat wave.

Getting Started

No contracts signed on the phone, no pressure to upgrade. We walk the property, quote the plan, and only move forward when it fits.

1

On-Site Assessment

A GenMech technician walks your mechanical rooms, tags each unit, records age, tonnage, and refrigerant type, and notes any visible issues. Takes 45 minutes for most properties. No obligation, no charge.

2

Tier Recommendation

We send a written proposal: which tier fits, what’s covered, what’s not, and an itemized equipment list. If a unit is better served by a different tier than the rest of your fleet, we call that out.

3

Scheduled PM Cadence

Once signed, your visits land on the calendar: seasonal for Level 1 and 2, quarterly for Level 3. We call ahead, arrive on time, and leave you with a written condition report after every visit.

4

Priority Response Anytime

If something fails between visits, you’re already in our priority queue. Morning emergency calls get same-day dispatch. Level 3 customers get 24-hour coverage on any shift, any day.

Why PM Pays for Itself

An emergency repair is almost always more expensive than the annual cost of the PM that would have prevented it. Here’s where PM agreements earn their keep.

Catch Failures Early

Dirty coils, low refrigerant, and worn capacitors are visible weeks before they take a unit down. Scheduled PM catches them during a planned visit, not during a 97° Texas afternoon.

Predictable Budget

A flat annual agreement cost is easier to budget than one catastrophic summer failure. Level 2 and 3 lock in labor rates, so you aren’t exposed to emergency-rate pricing when something goes.

Longer Equipment Life

Commercial HVAC that’s serviced on schedule runs longer, uses less energy, and sees fewer total failures. Every year you extend replacement, you defer a capital expense into the future.

Front-of-Queue Response

When summer hits and every HVAC company in West Texas is backed up, PM agreement customers get called first. Non-contract callers wait for the next available slot, sometimes days later.

Service Areas

PM agreements are available across our full West Texas service radius. No travel-fee surcharges for scheduled visits inside these cities.

Frequently Asked Questions

How is a maintenance agreement priced?

Every GenMech AC agreement is priced by your specific equipment inventory (unit count, tonnage, age, refrigerant type, and operating hours), not by flat sticker rates. After a free on-site assessment, we send a written proposal with the tier, coverage, and annual cost. No per-unit minimums and no obligation to sign.

Which tier is right for my building?

Most commercial properties in Midland, Odessa, and Lubbock land on Level 2: seasonal PM plus coverage on the electrical parts that fail most. Single-unit residential typically starts at Level 1. Refrigeration-heavy operations and multi-unit facilities go Level 3 for compressor and heat-exchanger coverage. GenMech AC will recommend the best fit during your assessment.

What does “priority dispatch” actually mean?

PM agreement customers jump ahead of non-contract calls in our dispatch queue. Level 1 priority puts you ahead of walk-in calls. Level 2 gets same-day response for morning emergencies. Level 3 is 24-hour dispatch on any shift, any day. During peak season this is often the difference between a next-day response and a 3-day wait.

Can I mix tiers across different units?

Yes. A c-store might run Level 3 on walk-in cooler compressors and Level 1 on back-office HVAC, because we structure the agreement around each unit’s downtime cost. GenMech AC will map tiers to equipment during the assessment, and call out any units where a mismatched tier would leave you under- or over-covered.

What isn’t covered by the agreement?

Capital replacements (full unit swap-outs), flood and storm damage, vandalism, and equipment beyond practical repair are not covered by any tier. Ductwork modifications and major retrofits are quoted separately. The written proposal you receive from GenMech AC spells out exclusions in plain English. No surprise gaps when something goes.

How long is the agreement term?

Standard GenMech AC agreements run 12 months with an annual renewal. You can upgrade, downgrade, or adjust equipment coverage at renewal, or mid-term if you add or remove units. There are no multi-year lock-ins and no early-termination penalties. The goal is a plan that earns its place year over year, not a contract that traps you.

Protect Your System Before It Fails

Call GenMech AC for a free on-site assessment. We’ll walk your mechanical room, count your equipment, and send a written tier recommendation within 48 hours. No obligation, no pressure, no dollar amounts on a website.